Terms & Conditions for Studio Māia

Effective Date: 3 December 2023

Welcome to Studio Māia. By engaging in our cosmetic tattooing and beauty services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before booking or receiving any service.

1. Services Offered

Studio Māia provides cosmetic tattooing and related beauty services, including but not limited to:

  • Powder brow tattooing

  • Eyeliner tattooing

  • Lip blush tattooing

  • Teeth whitening

  • Fine-line tattooing

We reserve the right to modify, discontinue, or update any service at any time without prior notice.

2. Booking, Quotations & Pricing

2.1. Booking Confirmation: A non-refundable deposit of 20% is required to secure your appointment. The deposit will be deducted from the total cost of your service.
2.2. Quotations: All pricing quotes are valid for 30 days from the date of issue unless stated otherwise.
2.3. Pricing Adjustments: Prices are subject to change based on additional work required or unforeseen circumstances. Any adjustments will be communicated and agreed upon before proceeding.
2.4. All prices are in New Zealand Dollars (NZD) and exclude GST unless otherwise stated.

3. Payment Terms

3.1. Full payment is due on the day of service unless agreed otherwise.
3.2. Late payments may incur a 2% penalty fee per month on outstanding balances.
3.3. Accepted Payment Methods: Bank transfer, Fresher payment or cash.

4. Cancellations, Rescheduling & No-Shows

4.1. Cancellations & Rescheduling: Clients must provide at least 48 hours’ notice to cancel or reschedule an appointment. Failure to do so may result in a non refundable deposit.
4.2. No-Shows: Clients who fail to attend their appointment without notice will be charged the full service fee, and future bookings may require full prepayment.
4.3. Studio Māia reserves the right to reschedule appointments due to unforeseen circumstances, including but not limited to staff illness, equipment failure, or health & safety concerns.

5. Health, Safety & Aftercare

5.1. Eligibility for Treatment:

  • Clients must be 18 years or older.

  • Clients must disclose any medical conditions, allergies, medications, or skin sensitivities before the procedure.

  • Certain conditions (e.g., pregnancy, diabetes, active infections) may require medical clearance before treatment.

5.2. Aftercare Responsibility:

  • Proper aftercare is essential for healing and achieving the best results. Clients will be provided with detailed aftercare instructions and must follow them carefully.

  • Studio Māia is not responsible for complications arising from failure to follow aftercare guidelines.

5.3. Treatment Intensity & Healing Process:

  • This is a very intense treatment. Upon conclusion, the treated area will appear dark and very exact in colour. This will fade over 4-10 days.

  • Swelling and trauma in the surrounding tissue are common, and some bruising or pigment migration may occur.

  • We recommend two to three treatments per area to ensure proper pigment retention and intensity.

  • Aftercare is essential. You must follow the instructions provided in your aftercare pack.

  • Do not touch the treated area with your fingers. In rare cases, a cosmetic tattoo may react years later due to allergy or foreign body build-up.

  • Avoid public swimming pools, saunas, spas, and sun exposure for at least one week.

  • Be cautious in the shower to prevent direct pressure on the treated area.

  • A refresh treatment is recommended annually or as advised by your therapist.

6. Liability & Acknowledgment of Risk

6.1. All procedures are performed using professional techniques, sterile equipment, and high-quality pigments. However, results vary based on individual skin type, lifestyle, and healing process.
6.2. By booking an appointment, you acknowledge the following risks:

  • Possible swelling, bruising, irritation, or allergic reactions.

  • Uneven healing or fading, requiring a touch-up.

  • Permanent nature of cosmetic tattooing, with variations in color retention.
    6.3. Studio Māia is not liable for:

  • Any pre-existing skin conditions or reactions beyond our control.

  • Issues caused by failure to follow aftercare instructions.

  • Changes in personal preference after the procedure has been performed.

7. Touch-Up Policy

7.1. Cosmetic tattooing typically requires a touch-up session to perfect the result.
7.2. Touch-up appointments should be booked 6-8 weeks after the initial procedure.
7.3. Additional touch-ups outside the recommended timeframe will be charged separately.

8. Privacy Policy

8.1. Client confidentiality is a priority at Studio Māia. Your personal and medical information will only be used to provide safe and professional services.
8.2. We will not share your information with third parties without consent, except as required by law.
8.3. Photos may be taken for before-and-after comparisons and marketing purposes only with client consent.

9. Governing Law

These Terms & Conditions are governed by the laws of New Zealand, and any disputes shall be handled in accordance with New Zealand consumer protection laws.

10. Acceptance of Terms

By booking an appointment with Studio Māia, you confirm that you have read, understood, and agreed to these Terms & Conditions.